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Health Insurance Counseling and Advocacy

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Programs that offer information and guidance for people who need assistance in selecting appropriate health insurance coverage. May also answer questions about health insurance benefits and help people complete insurance forms. (AIRS LH-3500) Organizations that dedicated to protecting and improving the quality and affordability of health and long-term care for all individuals and advocating for changes in the health care system that will achieve these goals; or which advocate more broadly for legislation and other measures. (AIRS TD-1600.2570)

Service Legend
Local Service
Statewide Service: Provides online resources, telehealth, or service at a satellite office.
Nationwide Service: Provides online resources, telehealth or services at a regional/national headquarters location.
Health and Human Service-Patient Benefits Coordinator, Las Vegas Paiute Tribe Health and Human Service View on Map
1257 Paiute Circle
Las Vegas, NV 89106
 Phone: 702-382-0784
Organization Name: Las Vegas Paiute Tribe Health and Human Service
(Show others in Organization)
Address:
1257 Paiute Circle
Las Vegas, NV 89106
Phone: 702-382-0784
Fax: 702-384-0072
Service Categories:
Ethnic, Religious, Cultural Support
Health Insurance Counseling and Advocacy
Medical Care Expense Assistance
Email: contact@lvpaiute.com
URL: http://www.lvpaiutetribe.com
Eligibility:

Native American; Tribal and non-tribal members.
Services Provided:

Advocates for individuals who need assistance when applying for alternate resources including Medicaid, Medicare, and Private Insurance. Coordinator assists in determining if the client qualifies for alternate resources and completion of the applications.
Source: Nevada 2-1-1
Last Updated: 6/7/2021
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AHN-Reno-Health Insurance Information/Counseling/Enrollment, Access to Healthcare Network View on Map
4001 South Virginia Street
Suite F
Reno, NV 89502
 Phone: 775-284-8989
Organization Name: Access to Healthcare Network
(Show others in Organization)
Address:
4001 South Virginia Street
Suite F
Reno, NV 89502
Phone: 775-284-8989
Fax: 702-284-8991
Service Categories:
Health Insurance Counseling and Advocacy
URL: http://www.accesstohealthcare.org
Services Provided:

Provides screening and enrollment for individuals and families with health insurance, dental insurance and or vision policy that best fits their medical and financial needs.
Source: Nevada 2-1-1
Last Updated: 4/21/2022
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AHN-Las Vegas-Health Insurance Information/Counseling/Enrollment, Access to Healthcare Network View on Map
3075 East Flamingo Road
Las Vegas, NV 89121
 Phone: 702-489-3400
Organization Name: Access to Healthcare Network
(Show others in Organization)
Address:
3075 East Flamingo Road
Las Vegas, NV 89121
Phone: 702-489-3400
Fax: 702-489-3600
Service Categories:
Health Insurance Counseling and Advocacy
URL: http://www.accesstohealthcare.org
Services Provided:

Provides screening and enrollment for individuals and families with health insurance, dental insurance and or vision policy that best fits their medical and financial needs.
Source: Nevada 2-1-1
Last Updated: 4/21/2022
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AHN-Elko-Health Insurance Information/Counseling/Enrollment, Access to Healthcare Network View on Map
405 Idaho Street
Elko, NV 89801
 Phone: 775-753-4085
Organization Name: Access to Healthcare Network
(Show others in Organization)
Address:
405 Idaho Street
Elko, NV 89801
Phone: 775-753-4085
Fax: 775-753-0948
Service Categories:
Health Insurance Counseling and Advocacy
URL: http://www.accesstohealthcare.org
Services Provided:

Provides screening and enrollment for individuals and families with health insurance, dental insurance and or vision policy that best fits their medical and financial needs.
Source: Nevada 2-1-1
Last Updated: 4/21/2022
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Family Resource Center-Elko-Application Assistance, Family Resource Centers of Northeastern Nevada View on Map
331 7th Street
Elko, NV 89801
 Phone: 775-753-7352
Organization Name: Family Resource Centers of Northeastern Nevada
(Show others in Organization)
Address:
331 7th Street
Elko, NV 89801
Phone: 775-753-7352
Fax: 775-777-9102
Service Categories:
Food Assistance
Health Insurance Counseling and Advocacy
Medicaid
Medical Care Expense Assistance
Email: reception@elkofrc.org
URL: http://www.elkofrc.org
Wheelchair Access: Yes
Services Provided: Provides assistance with applications, resources and referrals. Examples such as qualified Health Plans, Medicaid, Medicare, NV Check-Up, Food Stamps, Housing, etc.
Source: Nevada 2-1-1
Last Updated: 6/3/2021
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Nevada Health Link-Nevada Health Link - Marketplace View on Map
Statewide Provider
Internet Based
NV
 Phone: 800-547-2927
Statewide Provider
Address:
Internet Based
NV
Phone: 800-547-2927
Service Categories:
Health Insurance Counseling and Advocacy
URL: http://www.nevadahealthlink.com
Eligibility:

Based on income.
Services Provided: Nevada Health Link is the states online marketplace to purchase certified health insurance plans that are based on income. Open enrollment starts November 1st 2020 and ends January 15th 2021. Call or visit website for special enrollment information and future enrollment dates. <em>**A 90 day Special Enrollment Period (SEP) is in effect for uninsured Nevadans, staring February 15th through May 15th, 2021 in response to COVID-19. Uninsured Nevadans will have 90 days – Feb. 15 through 11:59 p.m. on May 15 – to submit an application for health insurance on Nevada Health Link. This SEP is available for any Nevadan who missed the Open Enrollment Period and is uninsured; please note existing enrollees will NOT have the opportunity to shop and change their current plan.</em>
Source: Nevada 2-1-1
Last Updated: 6/9/2021
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State of Nevada Office for Consumer Health Assistance-Nevada Health Link Navigator, Nevada Health Link View on Map
555 East Washington Avenue
Unit 4800
Las Vegas, NV 89101
 Phone: 702-486-3587
Organization Name: Nevada Health Link
(Show others in Organization)
Address:
555 East Washington Avenue
Unit 4800
Las Vegas, NV 89101
Phone: 702-486-3587
Service Categories:
Health Insurance Counseling and Advocacy
Eligibility:

Based on income.
Services Provided: Provides outreach, education and enrollment for Nevada’s uninsured and underinsured populations. Education on program eligibility, how and why to purchase, and health insurance terms as well as enrollment in a health insurance plan through Nevada Health Link.
Source: Nevada 2-1-1
Last Updated: 6/9/2021
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Office for Consumer Health Assisstance-Reno-Health Education Information and Advocacy, State of Nevada Office for Consumer Health Assistance View on Map
Reno, NV
 Phone: 702-486-3587
Organization Name: State of Nevada Office for Consumer Health Assistance
(Show others in Organization)
Address:
Reno, NV
Phone: 702-486-3587
Fax: 702-486-3586
Service Categories:
Health Insurance Counseling and Advocacy
Specialized Information Resources
Email: cha@govcha.nv.gov
URL: http://dhhs.nv.gov/
Eligibility:

Nevada residents.
Services Provided: Assists consumers with researching and resolving concerns with their health plans, to include appeals, grievances, external reviews, eligibility, billing, benefit and/or claim denial. Helps injured workers navigate and get a better understanding of the Nevada workers compensation program.
Source: Nevada 2-1-1
Last Updated: 6/24/2021
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Office for Consumer Health Assistance-Las Vegas-Office for Consumer Health Assistance, State of Nevada Office for Consumer Health Assistance View on Map
3320 West Sahara Avenue
Las Vegas, NV 89101
 Phone: 702-486-3587
Organization Name: State of Nevada Office for Consumer Health Assistance
(Show others in Organization)
Address:
3320 West Sahara Avenue
Las Vegas, NV 89101
Phone: 702-486-3587
Fax: 702-486-3586
Service Categories:
Health Insurance Counseling and Advocacy
Specialized Information Resources
Email: cha@govcha.nv.gov
URL: http://dhhs.nv.gov/
Eligibility:

Nevada residents.
Services Provided: Assists consumers with researching and resolving concerns with their health plans, to include appeals, grievances, external reviews, eligibility, billing, benefit and/or claim denial. Helps injured workers navigate and get a better understanding of the Nevada workers compensation program.
Source: Nevada 2-1-1
Last Updated: 6/24/2021
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Saint Rose Dominican Dignity Health-Nevada Health Link Navigator, Nevada Health Link View on Map
2651 Paseo Verde Parkway
Unit 180
Henderson, NV 89074
 Phone: 702-616-4904
Organization Name: Nevada Health Link
(Show others in Organization)
Address:
2651 Paseo Verde Parkway
Unit 180
Henderson, NV 89074
Phone: 702-616-4904
Service Categories:
Health Insurance Counseling and Advocacy
Email: CustomerserviceNVHL@exchange.nv.gov
URL: http://www.dignityhealth.org/las-vegas
Eligibility:

Based on income.
Services Provided: Provides outreach, education and enrollment for Nevada’s uninsured and underinsured populations. Education on program eligibility, how and why to purchase, and health insurance terms as well as enrollment in a health insurance plan through Nevada Health Link.
Source: Nevada 2-1-1
Last Updated: 6/9/2021
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Nevada Health Link - Silver State Health Insurance Exchange, Nevada Health Link - Silver State Health Insurance Exchange View on Map
2310 South Carson Street
Suite 2
Casron City, NV 89701
 Phone: 775-687-9939
Organization Name: Nevada Health Link - Silver State Health Insurance Exchange
(Show others in Organization)
Address:
2310 South Carson Street
Suite 2
Casron City, NV 89701
Phone: 775-687-9939
Toll Free Phone: 855-768-5465
Service Categories:
CHIP, State Children's Health Insur Prog
Health Insurance Counseling and Advocacy
Medicaid
URL: https://www.nevadahealthlink.com/
Services Provided: Nevada Health Link is an organization created by the State of Nevada to help you find a health insurance plan that fits your need and you budget. Through Nevada Health Link, individuals can shop for , compare, and purchase qualified health insurance plans with tax credits or subsidies that are based on your income.
Source: Nevada Suggest Providers Queue
Last Updated: 6/5/2019
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ADSD-Reno-South Virginia Street-SHIP-Medicare Information/Counseling, Nevada Aging and Disability Services Division View on Map
4001 South Virginia Street
Suite F
Reno, NV 89502
 Phone: 775-284-1896
Organization Name: Nevada Aging and Disability Services Division
(Show others in Organization)
Address:
4001 South Virginia Street
Suite F
Reno, NV 89502
Phone: 775-284-1896
Fax: 775-284-1917
Service Categories:
Health Insurance Counseling and Advocacy
Email: wbrown@adsd.nv.gov
URL: https://www.nevadacareconnection.org/
Wheelchair Access: Yes
Eligibility:

Seniors age 65 and older or those receiving Social Security Disability for 24 months.
Services Provided: Provides information, counseling, and assistance to Medicare Beneficiaries in Nevada involving a statewide network of volunteers. Gives assistance navigating and understanding Medicare in an unbiased manner.
Source: Nevada 2-1-1
Last Updated: 6/8/2021
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ADSD/SHIP-Las Vegas-West Sahara Avenue-Medicare Assistance Program MAP, Nevada Aging and Disability Services Division View on Map
3320 West Sahara Avenue
Suite 100
Las Vegas, NV 89102
 Phone: 702-486-3478
Organization Name: Nevada Aging and Disability Services Division
(Show others in Organization)
Address:
3320 West Sahara Avenue
Suite 100
Las Vegas, NV 89102
Phone: 702-486-3478
Fax: 702-486-0865
Service Categories:
Health Insurance Counseling and Advocacy
Email: MAPinfo@adsd.nv.gov
URL: https://adsd.nv.gov/Programs/ADSD_Programs/
Services Provided:

Offering Medicare counseling, assistance with healthcare billing errors and potential fraud or abuse, and extra help with prescription drug costs.
Source: Nevada 2-1-1
Last Updated: 7/29/2021
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PACE Coalition-Prevention/Youth Coordinator, Partners Allied for Community Excellence Coalition View on Map
147 Idaho Street
Suite A
Elko, NV 89801
 Phone: 775-777-3451
Organization Name: Partners Allied for Community Excellence Coalition
(Show others in Organization)
Address:
147 Idaho Street
Suite A
Elko, NV 89801
Phone: 775-777-3451
Service Categories:
Car Seats, Assistance
Furniture & Goods Assistance
Health Insurance Counseling and Advocacy
Information & Referral Resources
Local Support Groups, General
Specialized Information Resources
Email: brittney@pacecoalition.org
URL: https://www.pacecoalition.org/
Eligibility:

To be eligible for cribs or car seats you will have to have Medicaid or a qualifying need.
Services Provided: Connects people to available resources, provides classes in youth mental health first aid, adult mental health first aid, safeTALK, and Cribs for Kids. We have cribs and cars seats available to those who qualify and when available through funding. This program is working on developing a Youth Coalition in the communities PACE serves. The Community Youth Coalition will provide youth a peer to peer opportunity to have a voice in the community and effect change in the community.
Source: Nevada 2-1-1
Last Updated: 6/17/2021
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Family Resource Center-Moapa Valley-Application Assistance, Cappalappa Family Resource Center View on Map
189 North Moapa Valley Boulevard
Overton, NV 89040
 Phone: 702-397-6400
Organization Name: Cappalappa Family Resource Center
(Show others in Organization)
Address:
189 North Moapa Valley Boulevard
Overton, NV 89040
Phone: 702-397-6400
Fax: 702-397-6450
Service Categories:
Health Insurance Counseling and Advocacy
Public Assistance Programs
Temporary Financial Assistance
Utility Assistance
Email: mvcfrc@mvdsl.com
URL: http://www.mvcfrc.org
Wheelchair Access: Yes
Services Provided:

Provides application assistance for SNAP, Medicaid, TANF, and energy assistance.
Source: Nevada 2-1-1
Last Updated: 6/3/2021
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AHN-Reno-Medicare Assistance Program MAP, Access to Healthcare Network View on Map
4001 South Virginia Street
Suite F
Reno, NV 89502
 Phone: 775-284-1892
Organization Name: Access to Healthcare Network
(Show others in Organization)
Address:
4001 South Virginia Street
Suite F
Reno, NV 89502
Phone: 775-284-1892
Service Categories:
Health Insurance Counseling and Advocacy
URL: http://www.accesstohealthcare.org/
Wheelchair Access: Yes
Services Provided: Medicare counseling, application assistance, and education/guidance on Medicare fraud, errors or abuse. MAP provides statewide access to the State Health Insurance Assistance Program (SHIP), Senior Medicare Patrol (SMP), and Medicare Improvements for Patients and Provers Act (MIPPA).
Source: Nevada 2-1-1
Last Updated: 4/22/2022
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AHN-Elko-Medicare Assistance Program MAP, Access to Healthcare Network View on Map
1071 Idaho Street
Elko, NV 89801
 Phone: 775-284-1892
Organization Name: Access to Healthcare Network
(Show others in Organization)
Address:
1071 Idaho Street
Elko, NV 89801
Phone: 775-284-1892
Service Categories:
Health Insurance Counseling and Advocacy
URL: http://www.accesstohealthcare.org/
Wheelchair Access: Yes
Services Provided: Medicare counseling, application assistance, and education/guidance on Medicare fraud, errors or abuse. MAP provides statewide access to the State Health Insurance Assistance Program (SHIP), Senior Medicare Patrol (SMP), and Medicare Improvements for Patients and Provers Act (MIPPA).
Source: Nevada 2-1-1
Last Updated: 4/22/2022
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Health Insurance Marketplace, Centers for Medicare and Medicaid Services View on Map
Nationwide Provider
465 Industrial Boulevard
London, KY 40750-0001
 Phone: 800-318-2596
Nationwide Provider
Organization Name: Centers for Medicare and Medicaid Services
(Show others in Organization)
Address:
465 Industrial Boulevard
London, KY 40750-0001
Phone: 800-318-2596
TDD: 855-889-4325
Toll Free Phone: 800-318-2596
Service Categories:
Health Insurance Counseling and Advocacy
Specialized Information Resources
URL: https://www.healthcare.gov/
Eligibility:

Anyone looking for health insurance under the Affordable Care Act (ACA). Specifically for those who currently don't have health coverage or looking to change plans.
Services Provided: The Marketplace is a new way to find health coverage that fits the individual's budget and needs. With one application, the individual can see all options and enroll. Open enrollment runs from November to December; please see the website for specific dates.COVID-19 UPDATE: Check with health insurance company for specific benefits and coverage for COVID-19. Login to update marketplace application if COVID-19 impacts income or household. May be able to change plan if certain situations apply.

  • General Health Insurance Information/Counseling
Source: Nationwide Suggest Providers Queue
Last Updated: 4/7/2022
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