Utility Assistance

Programs that provide financial assistance for people who are at risk for having their utilities shut off; offer discounted utility services; provide disconnection protection; arrange for notification regarding pending disconnection; make available special services such as large print utility bills or levalized energy bill payment arrangements which support people's ability to make their payments; or supply wood, propane, butane or other fuel for heating or cooking purposes in situations where people have no other means of acquiring them. (AIRS BV-8900)

If you know of a Service that should be listed but isn't, please Suggest a New Provider. If you find errors in a listing, please let us know by using the "Suggest an Edit" form on the provider's detail page.

NV

Carson City, NV

2533 North Carson Street
Suite 200
Carson City, NV 89706
Phone: 775-684-0800
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
2533 North Carson Street
Suite 200
Carson City, NV 89706
Phone: 775-684-0800
TDD: 800-326-6888
Fax: 775-684-0844
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020
2527 North Carson Street
Suite 260
Carson City, NV 89706
Phone: 775-684-0730
Service Categories:
Organization Name: Low Income Energy Assistance Program (Northern Nevada)
(Show others in Organization)
Address:
2527 North Carson Street
Suite 260
Carson City, NV 89706
Phone: 775-684-0730
Toll Free Phone: 800-992-0900
Fax: 775-684-0740
Service Categories:
Services Provided: Provides energy assistance to low and moderate income families.
Source: Nevada Suggest Providers Queue
Last Updated: 6/5/2019
2621 Northgate Lane
Suite 62
Carson City, NV 89706
Phone: 775-884-2269
Service Categories:
Address:
2621 Northgate Lane
Suite 62
Carson City, NV 89706
Phone: 775-884-2269
Fax: 775-884-2730
Service Categories:
Email: info@carson-family.org
Wheelchair Access: Yes
Eligibility: Based on income and residency.
Services Provided:

Provides assistance in applying for the Energy Assistance Program through the State of Nevada.

Source: Nevada 2-1-1
Last Updated: 8/25/2020
Organization Name: Southwest Gas - Nevada Special Programs & Assistance - Northern Nevada
(Show others in Organization)
Address:
Carson City, NV
Phone: 775-289-8519
Fax: 775-887-1795
Services Provided: The LIEC program provides income-qualified customers free energy education, weatherization measures and energy-efficient appliances to reduce gas usage. In northern Nevada, Southwest Gas serves areas of Churchill, Elko, Counties, Eureka, Humboldt, Lander, Pershing, Carson, Douglas, Lyon, and Washoe Counties.
Source: Nevada 2-1-1
Last Updated: 5/13/2019

Elko, NV

540 Court Street
Suite 105
Elko, NV 89801
Phone: 775-738-4375
Service Categories:
Organization Name: Elko County Social Services
(Show others in Organization)
Address:
540 Court Street
Suite 105
Elko, NV 89801
Phone: 775-738-4375
Service Categories:
Email: humanservices@elkocountynv.net
Eligibility: Cannot be disconnected. Must not have used benefit in the last 18 months.
Services Provided:

Safe offers assistance of up to 150 towards power bill. Share offers assistance with Southwest gas bill. 

Source: Nevada 2-1-1
Last Updated: 8/25/2020
1020 Ruby Vista Drive
Suite 101
Elko, NV 89801
Phone: 775-684-7200
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
1020 Ruby Vista Drive
Suite 101
Elko, NV 89801
Phone: 775-684-7200
TDD: 800-326-6888
Fax: 775-684-0680
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020

Ely, NV

725 Avenue K
Ely, NV 89301
Phone: 775-289-1650
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
725 Avenue K
Ely, NV 89301
Phone: 775-289-1650
TDD: 800-326-6888
Fax: 775-289-1645
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020

Fallon, NV

485 West B Street
Fallon, NV 89406
Phone: 775-423-6695
Address:
485 West B Street
Fallon, NV 89406
Phone: 775-423-6695
Fax: 775-423-8057
Email: socialservices@churchillcounty.org
Wheelchair Access: Yes
Eligibility: Anyone in Churchill County may apply. Eligibility is determined by casework.
Services Provided: Provides emergency rent and utility (electric/gas) to avoid eviction or disconnect for qualifying individuals.
Source: Nevada 2-1-1
Last Updated: 1/23/2020
485 West B Street
Fallon, NV 89406
Phone: 775-423-6695
Service Categories:
Address:
485 West B Street
Fallon, NV 89406
Phone: 775-423-6695
Fax: 775-423-8057
Service Categories:
Email: socialservices@churchillcounty.org
Wheelchair Access: Yes
Eligibility: Anyone in Churchill County may apply. Eligibility is determined by casework.
Services Provided: Provides assistance with one utility deposit (up to $200) for qualifying individuals.
Source: Nevada 2-1-1
Last Updated: 1/23/2020
111 Industrial Way
Fallon, NV 89406
Phone: 775-482-0122
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
111 Industrial Way
Fallon, NV 89406
Phone: 775-482-0122
TDD: 800-326-6888
Fax: 775-423-1450
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020

Fernley, NV

460 West Main Street
Fernley, NV 89408
Phone: 775-575-1703
Service Categories:
Organization Name: Lyon County Human Services
(Show others in Organization)
Address:
460 West Main Street
Fernley, NV 89408
Phone: 775-575-1703
Service Categories:
Email: dmccormick@lyon-county.org
Eligibility: Fernley residents only.
Services Provided: Provides trash assistance to help low-income residents with the cost of mandatory trash removal service.
Source: Nevada 2-1-1
Last Updated: 1/19/2018

Gardnerville, NV

1133 Spruce Street
Gardnerville, NV 89410
Phone: 775-782-9825
Service Categories:
Organization Name: Douglas County Social Services
(Show others in Organization)
Address:
1133 Spruce Street
Gardnerville, NV 89410
Phone: 775-782-9825
Fax: 775-782-9874
Service Categories:
Wheelchair Access: Yes
Eligibility: Eligibility is based on income and residency.
Services Provided: Provides assistance with firewood and propane.
Source: Nevada 2-1-1
Last Updated: 1/23/2020
1133 Spruce Street
Gardnerville, NV 89410
Phone: 775-782-9825
Service Categories:
Organization Name: Douglas County Social Services
(Show others in Organization)
Address:
1133 Spruce Street
Gardnerville, NV 89410
Phone: 775-782-9825
Fax: 775-782-9874
Service Categories:
Wheelchair Access: Yes
Eligibility: Eligibility is determined by NVEnergy
Services Provided: SAFE, associated with NV Energy, provides assistance to those who may not qualify for state or federal energy assistance programs but who, through financial hardship, may need a little extra help paying their utility bill.
Source: Nevada 2-1-1
Last Updated: 1/23/2020

Hawthorne, NV

924 5th Street
Hawthorne, NV 89415
Phone: 775-945-2471
Organization Name: Consolidated Agencies of Human Services
(Show others in Organization)
Address:
924 5th Street
Hawthorne, NV 89415
Phone: 775-945-2471
Fax: 775-945-2499
Email: cahsnv2@sbcglobal.net
Wheelchair Access: Yes
Eligibility: Income must be at or below 125% of FPL and pass a warrant check. At risk of eviction for rental assistance. Have shut off notice for utility assistance. Must be a Mineral County resident.
Services Provided: For Mineral County residents.  Offers rental assistance for individuals or families who are about to be evicted from their home. Utility payment for individuals or families who have a shut off notice.
Source: Nevada 2-1-1
Last Updated: 5/4/2020
1000 C Street
Hawthorne, NV 89415
Phone: 775-824-7433
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
1000 C Street
Hawthorne, NV 89415
Phone: 775-824-7433
TDD: 800-326-6888
Fax: 775-824-7450
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020

Henderson, NV

522 East Lake Mead Parkway
Henderson, NV 89015
Phone: 702-455-4270
Service Categories:
Organization Name: Clark County Social Service
(Show others in Organization)
Address:
522 East Lake Mead Parkway
Henderson, NV 89015
Phone: 702-455-4270
Fax: 702-455-6260
Service Categories:
Email: ssadmin@ClarkCountyNV.gov
Eligibility: Normally persons under the age of 62 will not qualify if their income is from SSI, SSDI, or TANF. This is subject to change depending on the funds available.
Services Provided: Provides financial assistance for utility bills.
Source: Nevada 2-1-1
Last Updated: 1/19/2018
520 South Boulder Highway
Henderson, NV 89015
Phone: 702-486-1001
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
520 South Boulder Highway
Henderson, NV 89015
Phone: 702-486-1001
TDD: 800-326-6888
Fax: 702-486-1270
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020
178 Westminster Way
Henderson, NV 89015
Phone: 702-566-0576
Service Categories:
Organization Name: HopeLink of Southern Nevada
(Show others in Organization)
Address:
178 Westminster Way
Henderson, NV 89015
Phone: 702-566-0576
Fax: 702-566-0494
Service Categories:
Email: aaron@link2hope.org
Wheelchair Access: Yes
Eligibility: Henderson residents only that meet the income requirements
Services Provided:

Provides emergency electric and gas assistance for low income families with a recent change of circumstance that was unexpected and beyond client’s control.

Source: Nevada 2-1-1
Last Updated: 8/25/2020
178 Westminster Way
Henderson, NV 89015
Phone: 702-566-0576
Service Categories:
Organization Name: HopeLink of Southern Nevada
(Show others in Organization)
Address:
178 Westminster Way
Henderson, NV 89015
Phone: 702-566-0576
Fax: 702-566-0494
Service Categories:
Email: receptionist@link2hope.org
Wheelchair Access: Yes
Eligibility: Seniors 62 and older, medically fragile, or Reserve and National Guard members that meet the income guidelines. Must live in coverage area.
Services Provided:

Offers Project Reach (NV Energy Funded) electric service payment assistance for those 62 and older, medically fragile, or Reserve and National Guard members that meet the income guidelines.

Source: Nevada 2-1-1
Last Updated: 8/25/2020
830 East Lake Mead Parkway
Henderson, NV 89015
Phone: 702-565-9578
Service Categories:
Organization Name: Salvation Army Southern Nevada
(Show others in Organization)
Address:
830 East Lake Mead Parkway
Henderson, NV 89015
Phone: 702-565-9578
Fax: 702-565-3618
Service Categories:
Eligibility: Henderson residents that fall into one of the following categories: senior 62 and older, Reserve/National Guard member that meet the income guidelines, or a medically fragile individual that have been approved for NV Energy's Green Cross program.
Services Provided: Provides financial assistance for the eligible individuals with a past due Nevada Energy bill.
Source: Nevada 2-1-1
Last Updated: 5/5/2020

Las Vegas, NV

1830 East Sahara Avenue
Las Vegas, NV 89104
Phone: 702-382-2326
Organization Name: Aid for AIDS of Nevada
(Show others in Organization)
Address:
1830 East Sahara Avenue
Las Vegas, NV 89104
Phone: 702-382-2326
Fax: 702-366-1609
Email: antioco@afanlv.org
Wheelchair Access: Yes
Eligibility: HIV/AIDS positive with income at or under 80% of area median.
Services Provided: Short term emergency financial assistance for rent, mortgage, utility, and move-in costs.&nbsp;&nbsp;<em>**Due to the current crisis AFAN’s office and HIV Testing Lab are currently closed until further notice.&nbsp; All other supportive services are being offered remotely via telehealth technology and phone.</em>
Source: Nevada 2-1-1
Last Updated: 8/25/2020
700 Belrose Street
Las Vegas, NV 89107
Phone: 702-486-1675
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
700 Belrose Street
Las Vegas, NV 89107
Phone: 702-486-1675
TDD: 800-326-6888
Fax: 702-486-1634
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020
1501 North Las Vegas Boulevard
Las Vegas, NV 89101
Phone: 702-455-4270
Service Categories:
Organization Name: Clark County Social Service
(Show others in Organization)
Address:
1501 North Las Vegas Boulevard
Las Vegas, NV 89101
Phone: 702-455-4270
Fax: 702-455-6260
Service Categories:
Email: ssadmin@ClarkCountyNV.gov
Wheelchair Access: Yes
Eligibility: Normally persons under the age of 62 will not qualify if their income is from ongoing employment, SSI, SSDI, or TANF. This is subject to change depending on the funds available.
Services Provided:

Provides financial assistance for utility bills.&nbsp;&nbsp;<em>**As COVID-19 continues to impact our community, Clark County Social Service offices are closed to the public.&nbsp; Please see our website for options on applying for services.</em>

Source: Nevada 2-1-1
Last Updated: 10/27/2020
2432 North Martin Luther King Boulevard
Suite D
Las Vegas, NV 89032
Phone: 702-455-4270
Service Categories:
Organization Name: Clark County Social Service
(Show others in Organization)
Address:
2432 North Martin Luther King Boulevard
Suite D
Las Vegas, NV 89032
Phone: 702-455-4270
Fax: 702-455-6260
Service Categories:
Email: ssadmin@ClarkCountyNV.gov
Eligibility: Normally persons under the age of 62 will not qualify if their income is from SSI, SSDI, or TANF. This is subject to change depending on the funds available.
Services Provided: Provides financial assistance for utility bills.
Source: Nevada 2-1-1
Last Updated: 1/19/2018
1600 Pinto Lane
Las Vegas, NV 89102
Phone: 702-455-4270
Service Categories:
Organization Name: Clark County Social Service
(Show others in Organization)
Address:
1600 Pinto Lane
Las Vegas, NV 89102
Phone: 702-455-4270
Fax: 702-455-6260
Service Categories:
Email: ssadmin@ClarkCountyNV.gov
Eligibility: Normally persons under the age of 62 will not qualify if their income is from SSI, SSDI, or TANF. This is subject to change depending on the funds available.
Services Provided: Provides financial assistance for utility bills.
Source: Nevada 2-1-1
Last Updated: 1/19/2018
3885 South Maryland Parkway
Las Vegas, NV 89119
Phone: 702-455-4270
Service Categories:
Organization Name: Clark County Social Service
(Show others in Organization)
Address:
3885 South Maryland Parkway
Las Vegas, NV 89119
Phone: 702-455-4270
Fax: 702-455-6260
Service Categories:
Email: ssadmin@ClarkCountyNV.gov
Eligibility: Normally persons under the age of 62 will not qualify if their income is from SSI, SSDI, or TANF. This is subject to change depending on the funds available.
Services Provided: Provides financial assistance for utility bills.
Source: Nevada 2-1-1
Last Updated: 1/19/2018
3885 South Maryland Parkway
Las Vegas, NV 89119
Phone: 702-455-4270
Service Categories:
Organization Name: Clark County Social Service
(Show others in Organization)
Address:
3885 South Maryland Parkway
Las Vegas, NV 89119
Phone: 702-455-4270
Fax: 702-455-6260
Service Categories:
Email: ssadmin@ClarkCountyNV.gov
Wheelchair Access: Yes
Eligibility: Normally persons under the age of 62 will not qualify if their income is from ongoing employment, SSI, SSDI, or TANF. This is subject to change depending on the funds available.
Services Provided:

Provides financial assistance for utility bills.&nbsp;&nbsp;<em>**As COVID-19 continues to impact our community, Clark County Social Service offices are closed to the public.&nbsp; Please see our website for options on applying for services.</em>

Source: Nevada 2-1-1
Last Updated: 10/27/2020
1830 East Sahara Avenue
Suite 103
Las Vegas, NV 89104
Phone: 702-631-7098
Organization Name: East Valley Family Services
(Show others in Organization)
Address:
1830 East Sahara Avenue
Suite 103
Las Vegas, NV 89104
Phone: 702-631-7098
Fax: 702-733-6144
Email: info@evfs.org
Eligibility: Eligibility is determined by assistance programs.
Services Provided: Provides application assistance for DWSS (SNAP, Welfare, Medicaid) and utility assistance for electric and gas.
Source: Nevada 2-1-1
Last Updated: 1/19/2018
330 West Washington Avenue
Suite 101
Las Vegas, NV 89106
Phone: 702-445-7105
Service Categories:
Address:
330 West Washington Avenue
Suite 101
Las Vegas, NV 89106
Phone: 702-445-7105
Service Categories:
Email: directassistance@eobcapsnv.org
Eligibility: Must fall under 200% of the Federal Poverty Guidelines. Approved clients must fully complete intake application to receive services.
Services Provided: Individuals may receive a one-time annual grant to pay any utility in their name (gas, water, sewer, trash).&nbsp;&nbsp;
Source: Nevada 2-1-1
Last Updated: 10/27/2020
3330 East Flamingo Road
Suite 55
Las Vegas, NV 89121
Phone: 702-486-9400
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
3330 East Flamingo Road
Suite 55
Las Vegas, NV 89121
Phone: 702-486-9400
TDD: 800-326-6888
Fax: 702-486-9401
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020
1640 East Flamingo Road
Unit 100
Las Vegas, NV 89119
Phone: 702-369-4357
Service Categories:
Organization Name: HELP of Southern Nevada
(Show others in Organization)
Address:
1640 East Flamingo Road
Unit 100
Las Vegas, NV 89119
Phone: 702-369-4357
Fax: 702-369-4089
Service Categories:
Email: hosnapplication@helpsonv.org
Wheelchair Access: Yes
Eligibility: Seniors 62 and older, medically fragile, or Reserve and National Guard members that meet the income guidelines.
Services Provided:

Offers Project Reach (NV Energy Funded) electric service payment assistance for those 62 and older, medically fragile, or Reserve and National Guard members that meet the income guidelines.

Source: Nevada 2-1-1
Last Updated: 8/25/2020
1640 East Flamingo Road
Unit 100
Las Vegas, NV 89119
Phone: 702-369-4357
Service Categories:
Organization Name: HELP of Southern Nevada
(Show others in Organization)
Address:
1640 East Flamingo Road
Unit 100
Las Vegas, NV 89119
Phone: 702-369-4357
Service Categories:
Email: info@helpsonv.org
Wheelchair Access: Yes
Eligibility: Names must match on ID and documents provided.
Services Provided: Assistance with current and past due Southwest Gas bills, including late fees.&nbsp; **Must email info@helpsonv.org to request an application.&nbsp; Please do not come to the HELP campus without an appointment.
Source: Nevada 2-1-1
Last Updated: 10/27/2020
3330 East Flamingo Road
Suite 55
Las Vegas, NV 89121
Phone: 702-486-1404
Service Categories:
Organization Name: Low Income Energy Assistance Program (Southern Nevada)
(Show others in Organization)
Address:
3330 East Flamingo Road
Suite 55
Las Vegas, NV 89121
Phone: 702-486-1404
Toll Free Phone: 800-992-0900
Service Categories:
Services Provided: Provides energy assistance to low and moderate income families.
Source: Nevada Suggest Providers Queue
Last Updated: 6/5/2019
4323 Boulder Highway
Las Vegas, NV 89121
Phone: 702-639-1730
Service Categories:
Address:
4323 Boulder Highway
Las Vegas, NV 89121
Phone: 702-639-1730
Fax: 702-547-3558
Service Categories:
Email: info@lssnv.org
Wheelchair Access: Yes
Eligibility: Seniors 62 and older, medically fragile, or Reserve and National Guard members that meet the income guidelines.
Services Provided: Offers application assistance for Project Reach (NV Energy Funded) electric service payment assistance for those 62 and older, medically fragile, or Reserve and National Guard members that meet the income guidelines.
Source: Nevada 2-1-1
Last Updated: 5/5/2020
2650 South Jones Boulevard
Las Vegas, NV 89146
Phone: 702-364-0344
Service Categories:
Address:
2650 South Jones Boulevard
Las Vegas, NV 89146
Phone: 702-364-0344
Fax: 866-921-5120
Service Categories:
Wheelchair Access: Yes
Eligibility: 55 years of age or older; resident of North Las Vegas; experiencing a sudden financial hardship. Must meet income guidelines to qualify for assistance.
Services Provided:

Provides electric, gas, and water assistance to those 55 and older, residing in the city of North Las Vegas ONLY, experiencing a sudden financial hardship that have not received utility assistance from a non-profit in the past 12 months. No cost financial counseling is required in order to participate in the program.&nbsp; Must meet income guidelines to qualify for assistance.&nbsp;

Source: Nevada 2-1-1
Last Updated: 10/27/2020
611 North Nellis Boulevard
Las Vegas, NV 89110
Phone: 702-486-4828
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
611 North Nellis Boulevard
Las Vegas, NV 89110
Phone: 702-486-4828
TDD: 800-326-6888
Fax: 702-486-4827
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020
1040 West Owens Avenue
Las Vegas, NV 89106
Phone: 702-486-1899
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
1040 West Owens Avenue
Las Vegas, NV 89106
Phone: 702-486-1899
TDD: 800-326-6888
Fax: 702-486-1802
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020
2900 Palomino Lane
Suite 135
Las Vegas, NV 89107
Phone: 702-649-8240
Service Categories:
Organization Name: Salvation Army Southern Nevada
(Show others in Organization)
Address:
2900 Palomino Lane
Suite 135
Las Vegas, NV 89107
Phone: 702-649-8240
Fax: 702-870-4087
Service Categories:
Eligibility: Seniors 62 and older, medically fragile, or Reserve and National Guard members that meet the income guidelines.
Services Provided: Seniors 62 and older, Reserve/National Guard members that meet the income guidelines, or medically fragile individuals that have been approved for NV Energy's Green Cross program.
Source: Nevada 2-1-1
Last Updated: 5/5/2020
1830 East Sahara Avenue
Suite 102
Las Vegas, NV 89104
Phone: 702-631-7098
Service Categories:
Organization Name: East Valley Family Services
(Show others in Organization)
Address:
1830 East Sahara Avenue
Suite 102
Las Vegas, NV 89104
Phone: 702-631-7098
Fax: 702-733-6144
Service Categories:
Email: info@evfs.org
Wheelchair Access: Yes
Eligibility: Seniors 62 and older, medically fragile, or Reserve and National Guard members that meet the income guidelines.
Services Provided: Offers Project Reach (NV Energy Funded) electric service payment assistance for those 62 and older, medically fragile, or Reserve and National Guard members that meet the income guidelines.
Source: Nevada 2-1-1
Last Updated: 1/23/2020
5241 Spring Mountain Road
P.O. Box 98890
Las Vegas, NV 89150
Phone: 800-654-2765
Service Categories:
Organization Name: Southwest Gas - Nevada Special Programs & Assistance - Souther Nevada
(Show others in Organization)
Address:
5241 Spring Mountain Road
P.O. Box 98890
Las Vegas, NV 89150
Phone: 800-654-2765
Toll Free Phone: 877-860-6020
Service Categories:
Services Provided: SHARE Program is an emergency fund that provides direct assistance to qualified people with unexpected financial difficulties, such as loss of a job or a medical emergency. It was created from donations through Southwest Gas.
Source: Nevada Suggest Providers Queue
Last Updated: 2/21/2019
3101 Spring Mountain Road
Suite 3
Las Vegas, NV 89102
Phone: 702-631-3077
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
3101 Spring Mountain Road
Suite 3
Las Vegas, NV 89102
Phone: 702-631-3077
TDD: 800-326-6888
Fax: 702-631-3078
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020
1201 North Decatur Boulevard
Suite 106
Las Vegas, NV 89108
Phone: 702-648-3500
Service Categories:
Organization Name: United Labor Agency of Nevada
(Show others in Organization)
Address:
1201 North Decatur Boulevard
Suite 106
Las Vegas, NV 89108
Phone: 702-648-3500
Fax: 702-648-3509
Service Categories:
Email: services@ulan.org
Wheelchair Access: Yes
Eligibility: Seniors 62 and older, medically fragile, or Reserve and National Guard members that meet the income guidelines.
Services Provided: Offers Project Reach (NV Energy Funded) electric service payment assistance for those 62 and older, medically fragile, or Reserve and National Guard members that meet the income guidelines.
Source: Nevada 2-1-1
Last Updated: 10/27/2020
1201 North Decatur Boulevard
Suite 106
Las Vegas, NV 89108
Phone: 702-648-3500
Service Categories:
Organization Name: United Labor Agency of Nevada
(Show others in Organization)
Address:
1201 North Decatur Boulevard
Suite 106
Las Vegas, NV 89108
Phone: 702-648-3500
Fax: 702-648-3509
Service Categories:
Email: services@ulan.org
Wheelchair Access: Yes
Services Provided: Provides several different utility assistance programs depending on the need and funding.
Source: Nevada 2-1-1
Last Updated: 11/18/2019

Mesquite, NV

742 Pioneer Boulevard
Unit B-50
Mesquite, NV 89027
Phone: 702-345-5116
Service Categories:
Organization Name: Salvation Army Southern Nevada
(Show others in Organization)
Address:
742 Pioneer Boulevard
Unit B-50
Mesquite, NV 89027
Phone: 702-345-5116
Fax: 702-346-7599
Service Categories:
Eligibility: Case-by-case
Services Provided: Provides electric and gas payment assistance when client has disconnect notice as funding permits.
Source: Nevada 2-1-1
Last Updated: 5/5/2020

North Las Vegas, NV

2432 North Martin Luther King Boulevard
Suite D
North Las Vegas, NV 89032
Phone: 702-455-4270
Service Categories:
Organization Name: Clark County Social Service
(Show others in Organization)
Address:
2432 North Martin Luther King Boulevard
Suite D
North Las Vegas, NV 89032
Phone: 702-455-4270
Fax: 702-455-6260
Service Categories:
Email: ssadmin@ClarkCountyNV.gov
Wheelchair Access: Yes
Eligibility: Normally persons under the age of 62 will not qualify if their income is from ongoing employment, SSI, SSDI, or TANF. This is subject to change depending on the funds available.
Services Provided:

Provides financial assistance for utility bills.&nbsp;&nbsp;<em>**As COVID-19 continues to impact our community, Clark County Social Service offices are closed to the public.&nbsp; Please see our website for options on applying for services.</em>

Source: Nevada 2-1-1
Last Updated: 10/27/2020
3223 Craig Road
Suite 140
North Las Vegas, NV 89032
Phone: 702-631-3386
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
3223 Craig Road
Suite 140
North Las Vegas, NV 89032
Phone: 702-631-3386
TDD: 800-326-6888
Fax: 702-631-3387
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020
710 West Lake Mead Boulevard
North Las Vegas, NV 89030
Phone: 725-735-2932
Service Categories:
Organization Name: Nevada Partners
(Show others in Organization)
Address:
710 West Lake Mead Boulevard
North Las Vegas, NV 89030
Phone: 725-735-2932
Service Categories:
Email: ythomas@nevadapartners.org
Wheelchair Access: Yes
Eligibility: Must bring the required documents and attend the financial literacy class.
Services Provided: This program is for low income North Las Vegas residents with a 10 day shut off notice and will assist with their utility bills such as water, electric, and gas.&nbsp; This assistance will be provided to qualified households with a one time payment to the utility company.&nbsp; For those requesting assistance, they will be required to complete an intake packet and attend a financial literacy class.
Source: Nevada 2-1-1
Last Updated: 10/27/2020

Overton, NV

Organization Name: Cappalappa Family Resource Center
(Show others in Organization)
Address:
189 North Moapa Valley Boulevard
Overton, NV 89040
Phone: 702-397-6400
Fax: 702-397-6450
Email: mvcfrc@mvdsl.com
Wheelchair Access: Yes
Services Provided: Provides application assistance for SNAP, Medicaid, TANF, and energy assistance.
Source: Nevada 2-1-1
Last Updated: 10/27/2020

Pahrump, NV

Organization Name: Nye County Health and Human Services
(Show others in Organization)
Address:
1981 East Calvada Boulevard North
Unit 120
Pahrump, NV 89048
Phone: 775-751-7090
Fax: 775-751-4284
Wheelchair Access: Yes
Eligibility: Persons with HIV/AIDS.
Services Provided: Under Ryan White Part A (HIV/AIDS) provides case management, transportation assistance and vouchers, emergency rent and utilities, vouchers for household cleaning/personal hygiene and for fresh/frozen/fruits/vegetables and meats, and food pantry.
Source: Nevada 2-1-1
Last Updated: 1/23/2020
1981 East Calvada Boulevard North
Unit 120
Pahrump, NV 89048
Phone: 775-751-7095
Organization Name: Nye County Health and Human Services
(Show others in Organization)
Address:
1981 East Calvada Boulevard North
Unit 120
Pahrump, NV 89048
Phone: 775-751-7095
Fax: 775-751-4284
Wheelchair Access: Yes
Services Provided: Provides rent/utilities/deposit assistance to those who qualify when funds are available.
Source: Nevada 2-1-1
Last Updated: 1/23/2020
621 South Blagg Street
Pahrump, NV 89048
Phone: 775-751-1118
Service Categories:
Organization Name: Nevada Outreach Training Organization
(Show others in Organization)
Address:
621 South Blagg Street
Pahrump, NV 89048
Phone: 775-751-1118
Fax: 775-751-1195
Service Categories:
Email: sallikerr@nevadaoutreach.org
Wheelchair Access: Yes
Eligibility: Nye County residents, other requirements may apply.
Services Provided:

Provides electric and propane assistance to those who qualify when funds are available.

Source: Nevada 2-1-1
Last Updated: 8/25/2020
1840 Pahrump Valley Road
Pahrump, NV 89048
Phone: 775-751-7400
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
1840 Pahrump Valley Road
Pahrump, NV 89048
Phone: 775-751-7400
TDD: 800-326-6888
Fax: 775-751-7404
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020

Panaca, NV

Organization Name: Lincoln County Human Services
(Show others in Organization)
Address:
1005 Main Street
Panaca, NV 89042
Phone: 775-962-8084
Fax: 775-728-4297
Email: seniornuts@yahoo.com
Wheelchair Access: Yes
Eligibility: Must live in Lincoln County and meet poverty guidelines.
Services Provided: Provides emergency assistance with rent, utilities, limited medical bills, bus fare, and offers referral to other programs.
Source: Nevada 2-1-1
Last Updated: 3/19/2019

Reno, NV

335 Record Street
Reno, NV 89512
Phone: 775-334-4636
Service Categories:
Organization Name: City of Reno
(Show others in Organization)
Address:
335 Record Street
Reno, NV 89512
Phone: 775-334-4636
Service Categories:
Email: housing@reno.gov
Eligibility: Washoe County residents, household income must not exceed 60% of the area median income, and household must be homeless.
Services Provided: This is a one time only grant program for the residents of Washoe County to help pay for application fees, security and utility deposit assistance for permanent housing, and rental assistance to very low income households that are homeless.&nbsp; &nbsp;&nbsp;
Source: Nevada 2-1-1
Last Updated: 10/27/2020
4055 South Virginia Street
Reno, NV 89502
Phone: 775-684-7200
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
4055 South Virginia Street
Reno, NV 89502
Phone: 775-684-7200
TDD: 800-326-6888
Fax: 775-448-5094
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020
1931 Sutro Street
Reno, NV 89512
Phone: 775-688-4555
Service Categories:
Organization Name: Salvation Army Washoe County
(Show others in Organization)
Address:
1931 Sutro Street
Reno, NV 89512
Phone: 775-688-4555
Service Categories:
Eligibility: Service is based on need/emergency and if the clients are within the current federal poverty guidelines (150% FPG and below qualify)
Services Provided:

Assists with one month’s service charges (current amount).&nbsp; The one month assistance must keep services on for a minimum of 30 days.&nbsp; &nbsp;Assistance with propane or firewood will receive a one month supply. Clients are responsible for delivery.

Source: Nevada 2-1-1
Last Updated: 10/27/2020
1355 Corporate Boulevard
Reno, NV 89502
Phone: 775-834-8080
Service Categories:
Organization Name: Truckee Meadows Water Authority
(Show others in Organization)
Address:
1355 Corporate Boulevard
Reno, NV 89502
Phone: 775-834-8080
Service Categories:
Email: Customerservice@tmwa.com
Eligibility: Must be either a senior, individual with disability, or have someone living in their home that is senior or individual with disability.
Services Provided:

Offers to cut the start service deposit in half for seniors and individuals with disabilities.

Source: Nevada 2-1-1
Last Updated: 8/25/2020

Sparks, NV

630 Greenbrae Drive
Sparks, NV 89431
Phone: 775-824-7400
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
630 Greenbrae Drive
Sparks, NV 89431
Phone: 775-824-7400
TDD: 800-326-6888
Fax: 775-824-7450
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020

Tonopah, NV

Organization Name: Nye County Health and Human Services
(Show others in Organization)
Address:
101 Radar Road
Tonopah, NV 89049
Phone: 775-482-8125
Fax: 775-482-7261
Wheelchair Access: Yes
Eligibility: Persons with HIV/AIDS.
Services Provided: Under Ryan White Part A (HIV/AIDS) provides case management, transportation assistance and vouchers, emergency rent and utilities, food pantry, household cleaning and hygiene vouchers, and fresh/frozen vegetables/fruits/meats vouchers.
Source: Nevada 2-1-1
Last Updated: 3/19/2019
101 Radar Road
Tonopah, NV 89049
Phone: 775-482-8125
Organization Name: Nye County Health and Human Services
(Show others in Organization)
Address:
101 Radar Road
Tonopah, NV 89049
Phone: 775-482-8125
Fax: 775-482-7261
Wheelchair Access: Yes
Services Provided: Provides rent/utilities/deposit assistance to those who qualify when funds are available.&nbsp;
Source: Nevada 2-1-1
Last Updated: 3/19/2019

Wellington, NV

4001 Carter Way
Wellington, NV 89444
Phone: 775-782-9825
Service Categories:
Organization Name: Douglas County Social Services
(Show others in Organization)
Address:
4001 Carter Way
Wellington, NV 89444
Phone: 775-782-9825
Fax: 775-782-9874
Service Categories:
Wheelchair Access: Yes
Eligibility: Eligibility is based on income and residency.
Services Provided: Provides assistance with firewood and propane.
Source: Nevada 2-1-1
Last Updated: 1/23/2020
4001 Carter Way
Wellington, NV 89444
Phone: 775-782-9825
Service Categories:
Organization Name: Douglas County Social Services
(Show others in Organization)
Address:
4001 Carter Way
Wellington, NV 89444
Phone: 775-782-9825
Fax: 775-782-9874
Service Categories:
Wheelchair Access: Yes
Eligibility: Eligibility is determined by NVEnergy.
Services Provided: SAFE, associated with NV Energy, provides assistance to those who may not qualify for state or federal energy assistance programs but who, through financial hardship, may need a little extra help paying their utility bill.
Source: Nevada 2-1-1
Last Updated: 1/23/2020

Winnemucca, NV

26 East Haskell Street
Winnemucca, NV 89445
Phone: 775-623-6342
Service Categories:
Address:
26 East Haskell Street
Winnemucca, NV 89445
Phone: 775-623-6342
Service Categories:
Email: Niki.linn@hcnv.us
Eligibility: Resident; unable to pay bill; account established (not first month); ability to pay future bills.
Services Provided:

Provides utility assistance to avoid disconnection; NV Energy SAFE program; Southwest Gas SHARE program; Harney electric assistance program.

Source: Nevada 2-1-1
Last Updated: 8/25/2020

Yerington, NV

215 Bridge Street
Suite 6
Yerington, NV 89447
Phone: 775-463-3028
Organization Name: Nevada Division of Welfare and Supportive Services
(Show others in Organization)
Address:
215 Bridge Street
Suite 6
Yerington, NV 89447
Phone: 775-463-3028
TDD: 800-326-6888
Fax: 775-463-7735
Wheelchair Access: Yes
Services Provided:

Provides public assistance programs including TANF, SNAP, Energy Assistance Program, Medicaid, and Child Care Assistance.

Source: Nevada 2-1-1
Last Updated: 8/25/2020

Nationwide

One Levee Way Ste 3106
Newport, KY 41071
Phone: 888-900-5899
Service Categories:
Address:
One Levee Way Ste 3106
Newport, KY 41071
Phone: 888-900-5899
Fax: 888-594-4473
Service Categories:
Eligibility: Income eligible and participation in a qualifying government assistance program.
Services Provided:

Access Wireless provides free cell phone plans for low income families. Use services locator on website.

Source: Nationwide Suggest Providers Queue
Last Updated: 10/15/2020
PO Box 5040
Charleston, IL 61920-9907
Phone: 888-321-5880
Service Categories:
Address:
PO Box 5040
Charleston, IL 61920-9907
Phone: 888-321-5880
Service Categories:
Email: ourteam@assurancewireless.com
Eligibility: Low income (see online income chart) and/or recipients of any of the following programs: Medicaid; Temporary Assistance for Needy Families (TANF); Food Stamps/SNAP; Section 8/ Federal Public Housing Assistance; Supplemental Security Income (SSI); National School Free Lunch Program (NSLP); Low-Income Home Energy Assistance Program (LIHEAP).
Services Provided:

A federal Lifeline Assistance program provided by Virgin Mobile. Lifeline is a government benefit program supported by the federal Universal Service Fund.

Source: Nationwide Suggest Providers Queue
Last Updated: 10/15/2020
Address:
Omaha, NE
Toll Free Phone: 800-223-3131
Fax: 866-826-4839
Email: julie.west@qwest.com
Services Provided: Telephone assistance for disabled: vision-or hearing-impaired, or who have mobility, cognitive or other disabilities.

Hearing Augmentation Aids
Specialized Telecommunications Equipment
Telecommunication Relay Services
Visual/Reading Aids
Source: Nationwide Suggest Providers Queue
Last Updated: 1/7/2020
Address:
Phone: 855-846-8376
Toll Free Phone: 1-855-846-8376
Eligibility: Must meet all these criteria: Be located where Comcast offers Internet service; Have at least one child receiving free school lunches through the National School Lunch Program; Have not subscribed to Comcast Internet service within the last 90 days; Not have an overdue Comcast bill or unreturned equipment.
Services Provided: Internet Essestials offers families $9.95 (plus tax) a month Internet service and a low-cost computer to qualified applicants.
Never pay any price increases or pay any activation or equipment rental fees.
Option to buy a computer at initial enrollment for the low price of just $149.99 + tax
Free Internet training available — online, in print and in person.
Source: Nationwide Suggest Providers Queue
Last Updated: 1/7/2020
PO Box 2840
Covington, GA 30015
Phone: 888-543-3620
Service Categories:
Address:
PO Box 2840
Covington, GA 30015
Phone: 888-543-3620
Fax: 866-770-6110
Service Categories:
Email: info@lifewireless.com
Eligibility: Fill out eligibility pre-screening on website. In general, if a subscriber participates in any of the following programs, they are qualified for low-income telephone assistance: Temporary Assistance to Needy Families (TANF), Supplemental Security Income (SSI), Food Stamps, Medicaid, National Free School Lunch Program, Federal Public Housing Assistance (FPHA), Low-Income Home Energy Assistance Program (LIHEAP), or an income that is at or below 135% of Federal Poverty Guidelines.
Services Provided: Participates in the federal Lifeline Program, offering free cell phones with service for those who qualify.
Source: Nationwide Suggest Providers Queue
Last Updated: 1/6/2020
6710 Virginia Parkway
Mckinney, TX 75071
Phone: 855-754-6543
Service Categories:
Address:
6710 Virginia Parkway
Mckinney, TX 75071
Phone: 855-754-6543
Toll Free Phone: 855-754-6543
Service Categories:
Eligibility: For participants in government assistance programs government assistance programs such as Medicaid, Food Stamps, meeting income criteria are met.
Services Provided: Provides website with information on the Lifeline Assistance program and the wireless companies that participate in the program.
Source: MHP-Nationwide
Last Updated: 5/8/2020
PO Box 220009
Milwaukie, OR 97269-0009
Phone: 800-723-3546
Service Categories:
Address:
PO Box 220009
Milwaukie, OR 97269-0009
Phone: 800-723-3546
Toll Free Phone: 800-378-1684
Service Categories:
Eligibility: Income at or below 135% of the Federal Poverty Guidelines and/or participation in government assistance programs such as SSI, SNAP, TANF, NSLP, Medicaid, LIHEAP, etc. Service is limited to one person per household.
Services Provided: A US government-supported, LifeLine cell phone program for income-eligible households provided by TracFone Wireless, Inc. Only one Lifeline service may be obtained per household.
Source: Nationwide Suggest Providers Queue
Last Updated: 4/9/2020