Non-Emergency Medical Transportation

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Programs that provide transportation for medical appointments, trips from and between hospitals, to nursing homes or other special-care centers or for other non-emergency medical needs for individuals who, because of financial problems or their physical condition, are unable to use other means of local transportation. NEMT service providers are able to transport riders who require a wheelchair lift equipped vehicle with appropriate protective restraints or a van that is designed for gurney/stretcher transportation, or has other types of features to meet their safety needs. (AIRS BT-4500.6500-500)

Service Legend
Local Service
Statewide Service: Provides online resources, telehealth, or service at a satellite office.
Nationwide Service: Provides online resources, telehealth or services at a regional/national headquarters location.
240 Front Street
Caliente, NV 89008
Phone: 775-962-8084
Organization Name: Lincoln County Human Services
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Address:
240 Front Street
Caliente, NV 89008
Phone: 775-962-8084
Fax: 775-728-4297
Email: seniornuts@yahoo.com
Services Provided:

Provides transportation services within Lincoln County to Las Vegas once a week, Shopping twice a week, Shopping and medical trips to Utah once a month. Special medical trips may be available when needed.

Source: Nevada 2-1-1
Last Updated: 5/10/2022
750 Pilot Road
Las Vegas, NV 89119
Phone: 702-323-7700
Organization Name: MTM
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Address:
750 Pilot Road
Las Vegas, NV 89119
Phone: 702-323-7700
Email: marketing@mtm-inc.net
Wheelchair Access: Yes
Eligibility:

Medicaid members throughout the state who are traveling to an eligible medical service.

Services Provided: MTM is the state of Nevada’s non-emergency transportation (NET) manager. Provides non-emergency medical transportation rides free of charge for eligible Medicaid members throughout the state.
Source: Nevada 2-1-1
Last Updated: 10/5/2022
620 Lake Avenue
Silver Springs, NV 89429
Phone: 775-577-5009
Organization Name: Lyon County Human Services
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Address:
620 Lake Avenue
Silver Springs, NV 89429
Phone: 775-577-5009
Fax: 775-577-5093
Eligibility:

Seniors 60 and older, disabled individuals.

Services Provided:

Provides transportation services to individuals 60 and older. Include trips to and from Dayton, Fernley, and Silver Springs Senior Center. Local and out-of-town medical appointments, shopping and personal errands as time allows.

Source: Nevada 2-1-1
Last Updated: 5/10/2022
2945 Fort Churchill Road
Silver Springs, NV 89429
Phone: 775-577-5014
Organization Name: Lyon County Human Services
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Address:
2945 Fort Churchill Road
Silver Springs, NV 89429
Phone: 775-577-5014
Fax: 775-577-5093
Eligibility:

Seniors 60 and older, disabled individuals.

Services Provided:

Provides transportation services to individuals 60 and older. Include trips to and from Dayton, Fernley, and Silver Springs Senior Center. Local and out-of-town medical appointments, shopping and personal errands as time allows.

Source: Nevada 2-1-1
Last Updated: 5/10/2022
320 Old Dayton Valley Road
Dayton, NV 89403
Phone: 775-246-6210
Organization Name: Lyon County Human Services
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Address:
320 Old Dayton Valley Road
Dayton, NV 89403
Phone: 775-246-6210
Fax: 775-577-5093
Eligibility:

Seniors 60 and older, disabled individuals.

Services Provided:

Provides transportation services to individuals 60 and older. Include trips to and from Dayton, Fernley, and Silver Springs Senior Center. Local and out-of-town medical appointments, shopping and personal errands as time allows.

Source: Nevada 2-1-1
Last Updated: 5/10/2022
1329 Waterloo Lane
Gardnerville, NV 89410
Phone: 775-782-5500
Address:
1329 Waterloo Lane
Gardnerville, NV 89410
Phone: 775-782-5500
Email: lskaggs@co.douglas.nv.us
Eligibility:

Seniors age 60 and older or disabled.

Services Provided:

Dial-A-Ride provides scheduled rides for shopping, medical appointments provide as much notice as possible to our dispatcher when scheduling appointments.

Source: Nevada 2-1-1
Last Updated: 5/10/2022
233 Crook Avenue
Goldfield, NV 89013
Phone: 775-485-3406
Address:
233 Crook Avenue
Goldfield, NV 89013
Phone: 775-485-3406
Fax: 775-485-6351
Email: esmboc@gmail.com
Eligibility:

Seniors 60 and older, frail, or disabled.

Services Provided:

Provides transportation to senior nutrition center, banking, pharmacy, grocery stores, and medical appointments in Las Vegas, Pahrump, Beatty, Hawthorn, Fallon, Reno, Nevada and Bishop California.

Source: Nevada 2-1-1
Last Updated: 4/21/2022
213 First Street
Wells, NV 89835
Phone: 775-752-3280
Address:
213 First Street
Wells, NV 89835
Phone: 775-752-3280
Eligibility:

Meals will have a fee for those under 60.

Services Provided:

Offers transportation around town, weekly trip to Elko, and monthly trip to Twin Falls, ID. Serves lunch daily and breakfast on Friday. Homebound meals can be delivered daily upon request.

Source: Nevada 2-1-1
Last Updated: 5/10/2022
101 Radar Road
Tonopah, NV 89049
Phone: 775-482-7300
Organization Name: Nye County Senior Nutrition
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Address:
101 Radar Road
Tonopah, NV 89049
Phone: 775-482-7300
Fax: 775-482-7261
Email: tkoscik@co.nye.nv.us
Eligibility:

Seniors ages 60 and older. Non-seniors can still use service but there will be a fee.

Services Provided:

Provides long distance medical transportation to out of town medical appointments.

Source: Nevada 2-1-1
Last Updated: 4/21/2022
1 Senior Center Drive
Tonopah, NV 89049
Phone: 775-482-6450
Organization Name: Nye County Senior Nutrition
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Address:
1 Senior Center Drive
Tonopah, NV 89049
Phone: 775-482-6450
Email: tonopahseniorcenter@frontier.com
Eligibility:

Non-seniors are welcome but there is a required fee for persons under 60.

Services Provided:

Provides congregate and homebound meals. Bus provides transportation locally; contact the Senior Center directly for transportation hours and route.

Source: Nevada 2-1-1
Last Updated: 5/10/2022
20 West Gold Street
Eureka, NV 89316
Phone: 775-237-5597
Organization Name: Eureka Senior Centers
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Address:
20 West Gold Street
Eureka, NV 89316
Phone: 775-237-5597
Fax: 775-237-6024
Email: moram@eurekacountynv.gov
Eligibility:

Seniors have priority on van, but will accommodate the public if additional seats are available.

Services Provided:

Provides local transportation to and for the center, shopping, banking, and rides to the clinic on weekdays. Offers wheelchair accessible van for those in need. Travels to Elko once a month.

Source: Nevada 2-1-1
Last Updated: 5/10/2022
4001 South Virginia Street
Suite F
Reno, NV 89502
Phone: 775-507-4480
Organization Name: Access to Healthcare Network
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Address:
4001 South Virginia Street
Suite F
Reno, NV 89502
Phone: 775-507-4480
Email: jackie@accesstohealthcare.org
Wheelchair Access: Yes
Services Provided:

Provides transportation planning and assistance to residents in rural communities. Mobility manager works with all transportation providers in the region to provide assistance with mobility and transportation issues.

Source: Nevada 2-1-1
Last Updated: 6/3/2021
1325 Airmotive Way
Suite 290
Reno, NV 89502
Phone: 775-858-3300
Organization Name: Med-Express Transport
(Show others in Organization)
Address:
1325 Airmotive Way
Suite 290
Reno, NV 89502
Phone: 775-858-3300
Services Provided:

Med-Express Transport is a non-emergency wheelchair transport service specializing in customer care and comfort.

Source: Nevada Suggest Providers Queue
Last Updated: 10/27/2022
101 Radar Road
Tonopah, NV 89049
Phone: 775-482-7341
Organization Name: Nye County Senior Nutrition
(Show others in Organization)
Address:
101 Radar Road
Tonopah, NV 89049
Phone: 775-482-7341
Fax: 775-482-7261
Email: tkoscik@co.nye.nv.us
Eligibility:

Seniors ages 60 and older. Non-seniors can still use service but there will be a fee.

Services Provided: Provides long distance medical transportation to out of town medical appointments.
Source: Nevada 2-1-1
Last Updated: 6/10/2021
10635 Double R Boulevard
Suite 100
Reno, NV 89521
Phone: 775-826-7999
Organization Name: Right at Home
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Address:
10635 Double R Boulevard
Suite 100
Reno, NV 89521
Phone: 775-826-7999
Email: info@rightathomereno.com
Services Provided: Offers transportation to and from hospital readmission, medication pick ups and reminders, safety supervision, and notify healthcare team or family of condition changes.
Source: Nevada 2-1-1
Last Updated: 6/17/2021
310 Court Street
Fallon, NV 89406
Phone: 775-867-4498
Organization Name: Churchill Area Regional Transportation
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Address:
310 Court Street
Fallon, NV 89406
Phone: 775-867-4498
Fax: 775-423-0405
Email: cart@phonewave.net
Services Provided:

Provides transportation to Reno for residents of Churchill county. Also will meet residents of Lyon county who need transportation to Reno if rides set prior to travel date.

Source: Nevada 2-1-1
Last Updated: 6/3/2021
105 Lois Lane
Fernley, NV 89408
Phone: 775-577-5009
Organization Name: Lyon County Human Services
(Show others in Organization)
Address:
105 Lois Lane
Fernley, NV 89408
Phone: 775-577-5009
Fax: 775-577-5093
Email: lchs@lyon-county.org
Wheelchair Access: Yes
Eligibility:

Lyon County residents

Services Provided:

Provides transportation to medical appointments within Lyon County, Carson City and Reno.

Source: Nevada 2-1-1
Last Updated: 7/27/2022
Nationwide Provider
1515 East 71st Street, Suite 312
Tulsa, OK 74136
Nationwide Provider
Address:
1515 East 71st Street, Suite 312
Tulsa, OK 74136
Toll Free Phone: 888-260-9707
Fax: 815-572-9192
Eligibility:

Below are some examples of typical passenger requirements. These are not all inclusive and may vary by organization.

  • Being medically stable
  • Not requiring medical care during the flight
  • Ability to enter and exit a small aircraft with minimal assistance (in some cases this means climbing steps or onto the wing of an aircraft)
  • Ability to sit upright in a seat with seat belt fastened for the entire flight
  • A verifiable medical need or other compelling need for travel. Most VPOs will request a medical release from the patient’s physician.
  • A financial need or other compelling circumstances. This will be determined by the organization, often on a case-by-case basis. 
,
Services Provided:

If you or someone you know is in need of distant medical care, the Air Care Alliance can help you get there. We connect patients with charitable aviation organizations that will fly you to your doctor for free. Flights are provided by qualified charitable aviation organizations through volunteer pilots flying private aircraft, or through commercial airline partners. Request a flight here: https://vpoids.aircarealliance.org/flight-request

The Air Care Alliance is a nationwide league of humanitarian flying organizations whose volunteer pilot members are dedicated to community service and perform public benefit flying for health care, patient transport, disaster relief, educational experiences for youth, environmental support, and other missions of public service.

Source: MHP-Nationwide
Last Updated: 6/3/2021
Nationwide Provider
PO Box 872
Orchard Park, NY 14127
Phone: 866-619-4647
Nationwide Provider
Address:
PO Box 872
Orchard Park, NY 14127
Phone: 866-619-4647
Eligibility: Entire northeast United States
Services Provided: The mission of Wings Flights of Hope Inc. is to help people in need of free air transportation for medical and humanitarian purposes.
Source: MHP-Nationwide
Last Updated: 1/7/2020
Nationwide Provider
Nationwide Provider
Address:
Email: support@health.uber.com
Eligibility: Patients of participating healthcare provider, organization, or insurance
Services Provided:

Available in all markets that have Uber.

  • Healthcare providers may book rides for patients directly. This option does not require patients to have a smartphone. Ride updates may be sent by text or communicated by the healthcare provider.
  • Patients may book a ride using the link provided by their healthcare provider.
  • Contact your healthcare provider for information about any costs associated with Uber Health.
  • Healthcare providers can use the link above to get more information or become a participating provider.
Source: MHP-Nationwide
Last Updated: 6/22/2020
Nationwide Provider
Address:
Eligibility: Patients of participating healthcare provider, organization, or insurance
Services Provided:

Available in all markets that have Lyft.

  • Healthcare providers may book rides for patients directly. This option does not require patients to have a smartphone. Ride updates may be sent by text or communicated by the healthcare provider.
  • Patients may book a ride using the link provided by their healthcare provider.
  • Contact your healthcare provider for information about any costs associated with Lyft Business Healthcare.
  • Healthcare providers can use the link above to get more information or become a participating provider.
Source: MHP-Nationwide
Last Updated: 6/22/2020
Nationwide Provider
5740 South Eastern Avenue Ste 240
Las Vegas, NV 89119
Phone: 702-261-0494
Nationwide Provider
Address:
5740 South Eastern Avenue Ste 240
Las Vegas, NV 89119
Phone: 702-261-0494
Toll Free Phone: 800-359-1711
Fax: 702-261-0497
Email: info@miracleflights.org
Eligibility:

Patient under the age of 18 can be accompanied by up to 2 parents or legal guardians, patient age 18 may be accompanied by 1 medically-necessary caregiver, be able to board and exit the aircraft and sit upright in seat or wheelchair, not on any life support systems, meet airline approved portable oxygen criteria, going to or from recognized treatment center, have self arranged ground transportation, self pay baggage fees, and meet income guidelines. Qualifying applicants may receive assistance as often as needed.

Services Provided:

Provides incidental medical expense assistance through free flights for children who are in need of life-changing medical care that is not found in the local communities. Adults, families, or caregivers may accompany child.COVID-19 UPDATE: Temporarily relaxing financial need requirements. Anyone facing any degree of financial uncertainty, please call for a personalized assessment.

  • Incidental Medical Expense Assistance
Source: Nationwide Suggest Providers Queue
Last Updated: 9/8/2022
Nationwide Provider
4620 Haygood Road Ste 3
Virginia Beach, VA 23455
Phone: 757-318-9174
Nationwide Provider
Address:
4620 Haygood Road Ste 3
Virginia Beach, VA 23455
Phone: 757-318-9174
Email: info@mercymedical.org
Services Provided: Provides information about all forms of charitable, long-distance medical transportation, and referrals to all appropriate resources to ensure that no financially-needy patient is denied access to distant specialized medical evaluation, diagnosis or treatment. Non-emergency, and mercy transportation.

  • Non-Emergency Medical Transportation
  • Mercy Transportation
Source: Nationwide Suggest Providers Queue
Last Updated: 4/7/2022
Nationwide Provider
3161 Donald Douglas Loop South
Santa Monica, CA 90405
Phone: 888-426-2643
Nationwide Provider
Organization Name: Angel Flight West
(Show others in Organization)
Address:
3161 Donald Douglas Loop South
Santa Monica, CA 90405
Phone: 888-426-2643
Fax: 310-397-9636
Email: info@angelflightwest.org
Wheelchair Access: Yes
Eligibility:

Children and adults with serious medical conditions.

Services Provided:

Provides free, non-emergency air travel for children and adults with serious medical conditions and other compelling needs. Services are available throughout the 13 western states, including Alaska and Hawaii.

Source: Nationwide Suggest Providers Queue
Last Updated: 6/3/2021
Nationwide Provider
250 Williams Street NW
Atlanta, GA 30303
Phone: 800-227-2345
Nationwide Provider
Organization Name: American Cancer Society
(Show others in Organization)
Address:
250 Williams Street NW
Atlanta, GA 30303
Phone: 800-227-2345
Toll Free Phone: 800-227-2345
Services Provided:

Provides rides to and from cancer-related medical appointments for patients who otherwise might not be able to get there. Based on eligibility and availability, individuals are matched with volunteer drivers, transportation providers working with the American Cancer Society, or other local resources.

Source: Nationwide Suggest Providers Queue
Last Updated: 6/11/2020
Nationwide Provider
1275 Peachtree Street NE, 6th Floor
Atlanta, GA 30309
Nationwide Provider
Address:
1275 Peachtree Street NE, 6th Floor
Atlanta, GA 30309
Eligibility:

Varies by state

Services Provided:

Provides the non-emergency medical transportation needs to medical providers who have no other way to get a ride, and who may need a single trip or regularly reoccurring (standing order trips) non-emergency medical transport. See website for contact information by state.

  • Non-Emergency Medical Transportation
Source: Help Me Grow Utah via United Way 2-1-1
Last Updated: 4/22/2022
Nationwide Provider
12234 North IH 35, Bldg B Ste175
Austin, TX 78753
Phone: 855-563-4403
Nationwide Provider
Address:
12234 North IH 35, Bldg B Ste175
Austin, TX 78753
Phone: 855-563-4403
TDD: 866-588-3133
Fax: 877-637-9079
Eligibility:

Rider is currently eligible for Traditional Medicaid services AND: rider does not have transportation to get Medicaid covered services AND; rider cannot use bus or para-transit services due to a medical condition or these services are not available in your area.

Services Provided:

Provides the non-emergency medical transportation needs to medical providers that serve Utah Medicaid members who have no other way to get a ride, and who may need a single trip or regularly reoccurring (standing order trips) non-emergency medical transport.



  • Non-Emergency Medical Transportation
Source: Help Me Grow Utah via United Way 2-1-1
Last Updated: 11/10/2022